Contact information
This Contact Us page gives Ymvbd mouse-pad customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, Australian Business Number (ABN), and Australian Company Number (ACN).
OUR IDENTITY
Legal Business Name: 1140 SOUTH ORLANDO, LLCStore Name: Ymvbd
Physical Business Address: 1140 South Orlando Ave. E-18, Maitland, FL 32751, United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@ymvbd.shopBusiness Phone Number: +1 (231) 364-1968
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Customer messages are reviewed during the support hours above. If a request involves shipping, return inspection, payment verification, damaged goods, or carrier review, we may ask for extra order details before the case can be completed. For a mouse-pad question, include the ordered SKU and note whether it concerns material, dimensions, thickness, edge, slots, accessory rail, glass face, feet, panels, fold lines, strap, snap, care guidance, delivery condition, or a missing component. Do not track a mouse on, clean, soak, sharply crease, scratch, fold outside intended lines, or otherwise use the item while a return or damage review is pending.